Terms of service.

 

In order to run these amazing freediving courses, training, Deep Weeks, and freediving trips, we have high expenses and all the logistical arrangements to run them must be organised months in advance.

Because of this, we need to have some conditions around cancellations, rebooking and postponements.  

When you book in and click “I agree to this Terms of Service” this is what you are agreeing to. So please read carefully.

 

Freediving Courses in Australia

  • In order to book a spot on your freediving course a $150 AUD deposit is needed. This deposit is completely refundable until 4 weeks before your course starting date. After this 4 week period this deposit is non refundable and we require the remaining course fee.  

    If you’re not able to attend the course that you’ve booked you can reschedule without any fee as long as you give us at least 7 days notice. 

    If you cancel your course within 7 days of the course commencement date then we can rebook you for a future course for a $175 AUD rebooking fee. We cannot issue any refunds.

    To reschedule, send an email to info@freedivingfamily.com please include your name and the date of the course you were booked for. You’ll be able to choose any available course date from the ones on our website. Dates are subject to availability. Our upcoming course dates are listed here https://freedivingfamily.com/upcoming-freediving-courses

  • Sometimes we might need to postpone your freediving course. We will only postpone our courses if the weather conditions are not safe nor recommendable for a Beginner Level.

    If a course gets rescheduled or postponed by the Freediving Family, we will offer a number of available dates for you to join us in the future.

    If you are not able to make any future dates then you will be entitled to a full refund of your course fee provided that you have not already commenced your course (attended the first day of the course in which we usually do a theory and pool session.)

  • All of our Courses are Molchanovs Freediving Courses. We believe Molchanovs Freediving Education is the best Freediving Education out there and the head of the Freediving Family, Adam Stern is also one of the founders and creators of the Molchanovs Education System. 

    To take a Molchanovs Course students need to be at least 16 years old. From 16-18 years old, students must have the consent of their parents or guardians. 

    Students must also present a completed and signed Liability Release and Medical Form.

  • We recommend you bring your own gear to the course.

    If you don’t have your own gear, we can provide it for you. The cost of gear hire is included in the cost of the course. 

    You will need:

    A wetsuit

    Fins

    A Mask and Snorkel

    A Weight belt 

    Weights

    It is your responsibility to return your hire gear to your instructor after each session concludes.

    If you lose or damage any of the rental gear the following charges apply. 

    Wetsuit: $450 AUD

    Fins: $45 AUD per fin

    Mask: $35 AUD

    Snorkel: $20 AUD

    Weight Belt: $35 AUD

    Weights: $10 AUD per weight

  • Your own reusable water bottle

    Sun Protection

    A hat

    Towel

    Swimmers

    A face mask

    Snacks

  • DO NOT scuba dive 24 hours before freediving.  

    DO NOT dive if you are congested.

    DO NOT have a heavy breakfast before your dives.

    DO NOT have any coffee or energetic drinks before your dives.

  • The following are the terms of service for referring a buddy to a Freediving Course in Australia:

    To be valid, your buddy must meet the following conditions:

    • Must not have joined any other Freediving Family events (Deep Weeks, Freediving courses, reunions, in person training sessions, etc.)

    • Must pay full ticket price for their entry into the event.

    • Must pay in full for their course before the course begins

    Applying the referral:

    • Upon signup, the referrers buddy will be prompted to put the referrers full name into their registration details upon checkout. This cannot be done retroactively and must be done during registration.

    • Upon receiving the details, Freediving Family will apply a discount to the referrers account of $100aud.

    • A referrer can refer as many buddies as they like.

    • In the event that the referrer would like to use their referral amount for another event, the referrer can send an email to info@freedivingaustralia.com for assistance.

 

Training

  • Line Training in Australia is run for FREE. We don’t charge for the service we provide with our Instructor nor our admin time.

    However, if it’s a boat session we require the boat fee to be paid when booking your spot for the line training session.

    If the session is from shore, then we require a $40 AUD deposit to hold your spot. This deposit will be refunded after your dive session if you attend to it.

    If you fail to attend your session and/or give us at least a 48h notice before the start date/time of the line training session, then we will keep this deposit.

    Cancellations need to be done 48h before the start date/time of the line training session.

    A refund for the boat fee is only possible if we are able to rebook your spot, or if you give us at least 5 days’ notice before the start date/time of the line training session.

  • You can reschedule/cancel your session if you give us via email at least 48h notice before the start date/time of your scheduled session.

    Class Packs have an expiration date and cannot be paused.

    Class Packs cannot be refunded.

Deep Week

  • To book a spot in Deep Week, we ask for a non-refundable deposit. This amount is different per event.

    Prices subject to change according to Deep Week location.

    If you’re not able to attend the event that you’ve booked with a deposit, you can transfer your deposit to a future Freediving Family service from within 12 months time from your reschedule without any fee as long as you give us at least 6 weeks’ notice

    If you have paid the full amount for Deep Week and for any personal circumstances cannot join the event, you can transfer your payment to a future Freediving Family service from within 12 months time from your reschedule without any fee as long as you give us at least 6 weeks’ notice

    We cannot issue refunds.

    If you fail to give us a 6 weeks’ notice for your transfer, then we need to charge a $350 AUD rebooking fee.

    The price of the service you will take in the future will adjust accordingly. Prices are subject to change.

    To reschedule, send an email to our Manager at deepweek@freedivingfamily.com

    Please include your name and the date of the event you booked.

    We completely understand that medical and personal issues can just pop up.

    However, because Deep Week has limited spots and high expenses, if you cannot attend and leave the spot unfilled we cannot cover the expenses of this huge event.

    You’ll be able to transfer your spot to any Deep Week date from within 12 months time from your cancellation.

    The dates will be on our website.

    Dates are subject to availability. Our upcoming Deep Week dates are listed here.

  • The only reason we EVER postponed a Deep Week was because of Covid-19.

    If for any reason, we need to postpone a Deep Week, we will offer a number of available dates for you to join us in the future. Or even hold your deposit or payment for whenever you can join us in the future.

    If you are not able to make any future dates then you will be entitled to a full refund of your entry ticket fee minus bank transfers.

  • During Deep Week you are able to take freediving courses that will allow you a certificate once you have completed all requirements successfully.

    All of our Courses are Molchanovs Freediving Courses. We believe Molchanovs Freediving Education is the best Freediving Education out there and the head of the Freediving Family, Adam Stern is also one of the founders and creators of the Molchanovs Education System. 

    To take a Molchanovs Course students need to be at least 16 years old. From 16-18 years old, students must have the consent of their parents or guardians. 

    Students must also present a completed and signed Liability Release and Medical Form.

  • We recommend you bring your own gear to the event but if you don’t have, you will generally be able to rent your gear at the location (check each location first).

    We are not responsible for anything related to gear hire. And we strongly suggest that you start getting your own equipment if freediving is something that interests you.

    As for gear, you will need:

    A wetsuit

    Fins

    A Mask and Snorkel

    A Weight belt 

    Weights

    Lanyard

    Note that according to the location we will be providing weights or not.

  • The following are the terms of service for referring a buddy to a Deep Week:

    To be valid, your buddy must meet the following conditions:

    • Must not have joined any other Freediving Family events (Deep Weeks, Freediving courses, reunions, in person training sessions, etc.)

    • Must pay full ticket price for their entry into the event.

    • Must pay in full for their course before the course begins

    Applying the referral:

    • Upon signup, the referrers buddy will be prompted to put the referrers full name into their registration details upon checkout. This cannot be done retroactively and must be done during registration.

    • Upon receiving the details, Freediving Family will apply a discount to the referrers account of $200aud.

    • A referrer can refer as many buddies as they like.

    • In the event that the referrer would like to use their referral amount for another event, the referrer can send an email to deepweek@freedivingfamily.com for assistance.

Family Reunions

  • To book a spot at a Family Reunion, we ask for a non-refundable deposit. This amount is different per event.

    Prices subject to change according to Reuinion location.

    If you’re not able to attend the event that you’ve booked with a deposit, you can transfer your deposit to a future Freediving Family Reunion from within 12 months time from your reschedule without any fee as long as you give us at least 6 weeks’ notice

    If you have paid the full amount for Deep Week and for any personal circumstances cannot join the event, you can transfer your payment to a future Freediving Family service from within 12 months time from your reschedule without any fee as long as you give us at least 6 weeks’ notice

    We cannot issue refunds.

    If you fail to give us a 6 weeks’ notice for your transfer, then we need to charge a rebooking fee equal to the deposit cost.

    The price of the service you will take in the future will adjust accordingly. Prices are subject to change.

    To reschedule, send an email to our Manager at deepweek@freedivingfamily.com

    Please include your name and the date of the event you booked.

    We completely understand that medical and personal issues can just pop up.

    However, because Family Reunions are uniquely planned and have very limited spots and high expenses, if you cannot attend and leave the spot unfilled we cannot cover the expenses of this type of event.

    You’ll be able to transfer your spot to any Family Reunion date from within 12 months time from your cancellation.

    The dates will be on our website.

    Dates are subject to availability and events are first come first serve.

  • If for any reason, we need to postpone a Family Retreat, we will offer a number of available dates for you to join us in the future. Or even hold your deposit or payment for whenever you can join us in the future.

    If you are not able to make any future dates then you will be entitled to a full refund of your entry ticket fee minus bank transfers.

  • We recommend you bring your own gear to the event but if you don’t have, you will generally be able to rent your gear at the location (check each location first).

    We are not responsible for anything related to gear hire. And we strongly suggest that you start getting your own equipment if freediving is something that interests you.

    The gear you need will be listed on the Family Retreat page.

Freediving Trips

Whale Trips

  • To ensure your booking is confirmed we need an initial deposit as listed on the event page.

    If you cancel your spot, this deposit or any payment you have made until the moment of cancellation, is only refundable once we are able to rebook your spot.

    If you book onto the trip but are not able to make it, we can move your spot to the following year once we have rebooked your spot.

    The price will adjust accordingly to the year you are taking your trip. Prices are subject to change.

    To rebook, send an email to info@freedivingfamily.com

    Please include your name and the date of the trip you booked.

    You’ll be able to choose any available trip date.

    Dates are subject to availability.

  • The only reason we EVER postponed an event was because of Covid-19.

    If for any reason, we need to postpone a Whale Trip, we will offer a number of available dates for you to join us in the future. Or even hold your deposit or payment for whenever you can join us in the future.

    If you are not able to make any future dates then you will be entitled to a full refund of your entry ticket fee minus bank transfers.

  • For swimming with the whales, no freediving experience or certification is required.

    Most of the whale encounters take place on the surface.

    However, a beginner freediving course/training is included in the price of the trip if you’d like to take one.

    Our trips will be guided by our Freediving Family team, and a special guest each week.

    We will also count with local captains and a marine biologist to teach us about the behavior of the whales so that we can get the absolute most out of our swim time with them.

    All of our Courses are Molchanovs Freediving Courses.

    To take a Molchanovs Course students need to be at least 16 years old. From 16-18 years old, students must have the consent of their parents or guardians. 

    Students must also present a completed and signed Liability Release and Medical Form.

  • We recommend you bring your own gear to the trip.

    If you don’t have your own gear, we can provide it for you. The cost of gear hire is included in the cost of the trip. However we have limited amount of gear.

    You will need:

    A wetsuit

    Fins

    A Mask and Snorkel

    A Weight belt 

    Please note: we will provide weights during your stay at Eua.

    It is your responsibility to return your hire gear before you go back to Tongatapu.

    If you lose or damage any of the rental gear the following charges apply. 

    Wetsuit: $450 AUD

    Fins: $45 AUD per fin

    Mask: $35 AUD

    Snorkel: $20 AUD

    Weight Belt: $35 AUD

    Weights: $10 AUD per weight

 

Whitsundays Freediving and Sailing

  • To book a spot, we ask for a non-refundable $350 AUD deposit.

    If you’re not able to attend the trip that you’ve booked with a deposit, you can transfer your deposit to a future Freediving Family service from within 12 months time from your reschedule without any fee as long as you give us at least 60 days’ notice

    If you have paid the full amount and for any personal circumstances cannot join the trip, you can transfer your payment to a future Freediving Family service from within 12 months time from your reschedule without any fee as long as you give us at least 60 days’ notice

    We cannot issue refunds.

    If you fail to give us a 60 days’ notice for your transfer, then we can only offer a transfer to a future Freediving Family service if we are able to rebook your spot for the trip.

    The price will adjust accordingly to the year and type of trip or service. Prices are subject to change.

    To reschedule, send an email to our Manager at info@freedivingfamily.com

    Please include your name and the date of the event you booked.

    We completely understand that medical and personal issues can just pop up.

    However, because this trip has limited spots and high expenses, if you cannot attend and leave the spot unfilled we cannot cover the expenses of this trip.

    You’ll be able to transfer your spot to any event from that current year. The dates and events will be on our website.

    Dates are subject to availability.

  • The only reason we EVER postponed a Deep Week was because of Covid-19.

    If for any reason, we need to postpone a trip, we will offer a number of available dates for you to join us in the future. Or even hold your deposit or payment for whenever you can join us in the future.

    If you are not able to make any future dates then you will be entitled to a full refund of your entry ticket fee minus bank transfers.

  • During this trip you are able to take freediving courses that will allow you a certificate once you have completed all requirements successfully.

    All of our Courses are Molchanovs Freediving Courses. We believe Molchanovs Freediving Education is the best Freediving Education out there and the head of the Freediving Family, Adam Stern is also one of the founders and creators of the Molchanovs Education System. 

    To take a Molchanovs Course students need to be at least 16 years old. From 16-18 years old, students must have the consent of their parents or guardians. 

    Students must also present a completed and signed Liability Release and Medical Form.

  • You will need to you bring your own gear to the trip.

    We are not responsible for anything related to gear hire. And we strongly suggest that you start getting your own equipment if freediving is something that interests you.

    As for gear, you will need:

    A wetsuit

    Fins

    A Mask and Snorkel

    A Weight belt 

    Weights

    Lanyard

 

Deep Weekend Mount Gambier - 2023

  • To book a spot, we ask for a non-refundable $390 AUD deposit.

    If you’re not able to attend the trip that you’ve booked with a deposit, you can transfer your deposit to a future Freediving Family service from within 12 months time from your reschedule without any fee as long as you give us at least 60 days’ notice

    If you have paid the full amount and for any personal circumstances cannot join the trip, you can transfer your payment to a future Freediving Family service from within 12 months time from your reschedule without any fee as long as you give us at least 60 days’ notice

    We cannot issue refunds.

    If you fail to give us a 60 days’ notice for your transfer, then we can only offer a transfer to a future Freediving Family service if we are able to rebook your spot for the trip.

    The price will adjust accordingly to the year and type of trip or service. Prices are subject to change.

    To reschedule, send an email to our Manager at info@freedivingfamily.com

    Please include your name and the date of the event you booked.

    We completely understand that medical and personal issues can just pop up.

    However, because this trip has limited spots and high expenses, if you cannot attend and leave the spot unfilled we cannot cover the expenses of this trip.

    You’ll be able to transfer your spot to any event from that current year. The dates and events will be on our website.

    Dates are subject to availability.

  • The only reason we EVER postponed a Deep Week was because of Covid-19.

    If for any reason, we need to postpone a trip, we will offer a number of available dates for you to join us in the future. Or even hold your deposit or payment for whenever you can join us in the future.

    If you are not able to make any future dates then you will be entitled to a full refund of your entry ticket fee minus bank transfers.

  • During this trip you are able to take freediving courses that will allow you a certificate once you have completed all requirements successfully.

    All of our Courses are Molchanovs Freediving Courses. We believe Molchanovs Freediving Education is the best Freediving Education out there and the head of the Freediving Family, Adam Stern is also one of the founders and creators of the Molchanovs Education System. 

    To take a Molchanovs Course students need to be at least 16 years old. From 16-18 years old, students must have the consent of their parents or guardians. 

    Students must also present a completed and signed Liability Release and Medical Form.

  • You will need to you bring your own gear to the trip.

    We are not responsible for anything related to gear hire. And we strongly suggest that you start getting your own equipment if freediving is something that interests you.

    As for gear, you will need:

    A wetsuit

    Fins

    A Mask and Snorkel

    A Weight belt 

    Weights

    Lanyard